service

Let me start by saying I am very happy with my 09 Genesis sedan. In the past with my other vehicles I have avoided dealer service dept.as I fed into the old story that they were overpriced and would try to sell me the farm. So I have had some not so pleasent experiences with a couple of local...

In my area NY/NJ, dealers want $499 for this service. Not much is actually changed/replaced aside from oil/filter. Everything is a "check/inspect", like battery terminals, brakes, fluids, air pressures, which we all know is crazy... In order to keep all warranty's from Hyundai valid, so they...

So I've owned a new/used Genesis since Oct '09. When I purchased the car it had 3500mi on her. Since then, I've now reached 90K on the odometer and all I've done to the car is oil changes. I use synthetic oil and change every 7k/9k. Since I purchased this Genesis via private sale, I have never...

Some tips would be helpful. My wife's car 68K. We had some issues last year with the ABS sensor (2K repair) went out. They paid for it Brake lights were also associated. We purchased new tires Conti's DWS. We changed her to synthetic oil at 63K. What is next? Can tasks be separated out? I...

I am not going to mention the dealer name because I am not sure what actually took place, (as I will explain below) and don't want to cast any negative dispersions on the dealer at this point. I may change my mind later. I have owned my 2009 V6 sedan since January 2009 and up until today I have...

Can anyone recommend a good dealership service department in the Chicagoland area? My dealership Family Hyundai isn't cutting it. I took my car in yesterday for an oil change along with the drivers seat warmer issue (2nd time). I took a couple videos of the warmer cutting off after 2 minutes...

Does anyone have a copy of Hyundai Technical Service Bulletin 11-SS-001-1? My dealer has a copy but won't share. It is supposed to address further the continuing problem of front end alignment issues. If you have a copy please post. Thank you

The dealer is offering a zero deductible plan that covers everything for 10 years/100,000 miles (except the radar for the forward sensing CC and the back up sensors) for $1100 from Protective. Anyone have any experience with them?? I've never bought any extended warranty and probably won't...

Hi all, I am on the cusp of buying a 2012 3.8 tech + premium service loaner car. Wanted to ask the group about any caveats/gotchas related to this? It has full new car warranty, etc. and about 5K miles. Buying from Rick Case in Duluth. Price-wise, I'm at about $34K + TTL. Thanks to all...

I am probably going to sound a bit uppity with my rant, however just feeling the need to vent. Hyundai would assert that Genesis is a luxury car, yet they simply fail to realize the actual car itself is but a tiny part of that equation. In addition to driving luxury, I would also like to...

Hi All, Still looking for my first Genny.... If the HMA Service website does not provide either a delivery date (the production date is there) or a dealer code under the Telematics webpage for a specific car's VIN, what does that mean? My best guess is that this would mean the car is some...

Does anyone know how the cost of the valet service for an Equus is paid for?? Does that all come out of the dealer's pocket or does he file a "warranty" type claim with Hyundai? I was offered a 2012 Equus Signature yesterday for $47,500 by a dealer 80 miles away from me. They claimed they...

Anybody know what this means? I'm diligently searching for a Genesis and the flashing red "CSI" that shows up on the HMA Service telematics page after entering the VIN of some cars (about 1 in 6-8) has me a little confused and concerned. Thanks in advance.

Just curious if anyone's dealership washes their car while getting routine service. I came from Acura where they do a full inside and out wash and dry for free. Just figured buying a 45k R Spec they would wash the car while servicing but they didn't.

I brought my 2012 RSpec in for an oil change and they tried to do the 15,000 mi service, which I'm not ready to do. After the oil charge they said I did need 2 things. i) Fuel Injection Service ( cost $160) ii) Emission Service I asked the manager were any part involved in these services...

I brought my 2012 RSpec in for an oil change and they tried to do the 15,000 mi service, which I'm not read y to do. After the oil charge they said I did need/reccommend 2 things. i) Fuel Injection Service ( cost $160) ii) Emission Service iii) Replace cabin air filter I asked the manager...

Just bought a Genesis and the HMA Platinum extended warranty, 10 yrs & 100k. We have a local import shop here that is considerably cheaper for service than the Hyundai dealer, especially for the inspections that require a visual check of a whole bunch of components. I would like to use that...

Good News: Had my 2012 Equus picked up from work and taken for my 7500 mile service. (only have 6,500 miles so far)They dropped off a nice Genesis and stated my car would be ready by 4 pm. Not so nice news: Got a call that they found metal shavings in the oil pan and a minimum amount of...

Had my first Equus service (oil change at 6600 miles--we enjoy the car, but my wife and I just don't drive that much, so we're just hitting the 6600 mile mark after 20 months). This was a really horrible experience, and it leaves me wondering if the dealer (Atlanta's largest Hyundai dealer) has...

Figured I would post here since there is not many other sections for helping out. I am here to suggest to anyone in need of a service manualto go to (website removed - see replies) and see what they have for you. I just got my order of 3 manuals in today and was pleased with shipping time and...