Downloaded the new software update for my 2023 GV80 via USB stick

[DaleNet]

If the 2021 update does work, I will give them all the info I currently have.

 

[Kannareddy]

If the 2021 update does work, I will give them all the info I currently have.

let us know how it goes.

 

[DaleNet]

Will do.

 

[jjl256]

So I found a feature today that I believe is new from the update, I was getting low on gas, usually I get a message to look for a station and the little gas pump indicator turns yellow.. this evening I got this big red banner warning message on the infotainment display telling me that I was low on fuel... scared the crap out of me as I thought it was some catastrophic failure. Flashed every couple of miles

 

[AL K]

please send email to info@mapnsoft.com explaining the issue (they are responsible for the s/w)

Or by calling 888-757-0010. I started a case with them last week.

 

[DaleNet]

OK, I pulled the trigger and installed the 2021 update to my 2023 GV80. Guess what. It worked. I now have the speed limit sign mack on my HUD. I have not driven it yet to see if it changes color like it is supposed to. I will check that later on today and let you guys know.

So, for those of you with a 2022 or 2023 GV80 that did the October 2022 update and lost the speed limit indicator on youor GV, you can load the 2021 update and correct this issue. The system will say you are loading the same update. Just say OK to load it. Once they get up another update that corrects this issue, then we can load the 2023 update again. No functions are different and to tell you the truth, it would be fine if they put one update up and listed it as the 2021-2022 update.

There may be some hardware differences that will make the updates different when we get a new system update, but this update was only for the maps and radio. We will have to wait and see. Take care everyone.

 

[Crito]

I just did the update on my 2021 GV80. Instruction were wrong. Just plugged it in and the updater runs automagically. Frickin' looked like it was hung on 0% for like 10 minutes when it started though. Then when it got to 100% it started all over again at 0%. I guess that was a second update. Anywho, took forever but everything seems to work. HUD didn't turn off when infotainment system rebooted, so dunno what's wrong with speed signs (for other people, mine work fine) but doesn't seem to actually update the HUD unit. Guess it's just a data problem.

 

[Kannareddy]

OK, I pulled the trigger and installed the 2021 update to my 2023 GV80. Guess what. It worked. I now have the speed limit sign mack on my HUD. I have not driven it yet to see if it changes color like it is supposed to. I will check that later on today and let you guys know.

So, for those of you with a 2022 or 2023 GV80 that did the October 2022 update and lost the speed limit indicator on youor GV, you can load the 2021 update and correct this issue. The system will say you are loading the same update. Just say OK to load it. Once they get up another update that corrects this issue, then we can load the 2023 update again. No functions are different and to tell you the truth, it would be fine if they put one update up and listed it as the 2021-2022 update.

There may be some hardware differences that will make the updates different when we get a new system update, but this update was only for the maps and radio. We will have to wait and see. Take care everyone.

thank you for the update, I will try the same over the weekend.

 

[DaleNet]

Spoke too soon. It goes away after boot just like tthe2023 update. Guess will have to wait for the fix.

 

[Kannareddy]

Spoke too soon. It goes away after boot just like tthe2023 update. Guess will have to wait for the fix.

well, may be time to report (please make sure to either call them or send email with details)

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[DaleNet]

Will do.

 

[DaleNet]

I talked to MapSoft and they took down my info, but still wanted me to talk to Genesis. I started a ticket with Genesis. They said they have paused the October 2022 update. There will be a new update mid-November. Of course, the person I talked to does not know for sure what the November update will do but thinks it may fix this HUD issue. We shall see. Too bad we do not have access to the May 2022 update. We could roll back to it and should be good to go.

 

[blschaefer1]

Thanks for your efforts on this. Both Genesis and Mapnsoft have open cases with me also so hopefully it gets the proper attention in the next update.

 

[DaleNet]

We can only hope.

 

[Jhon]

I just did the update on my 2021 GV80. Instruction were wrong. Just plugged it in and the updater runs automagically. Frickin' looked like it was hung on 0% for like 10 minutes when it started though. Then when it got to 100% it started all over again at 0%. I guess that was a second update. Anywho, took forever but everything seems to work. HUD didn't turn off when infotainment system rebooted, so dunno what's wrong with speed signs (for other people, mine work fine) but doesn't seem to actually update the HUD unit. Guess it's just a data problem.

I think the first 100$ is downloading the files to the onboard computer, then the second 100% was installing the program. Not sure, but that is how it works on a lot of updates.

 

[Jhon]

OK, I pulled the trigger and installed the 2021 update to my 2023 GV80. Guess what. It worked. I now have the speed limit sign mack on my HUD. I have not driven it yet to see if it changes color like it is supposed to. I will check that later on today and let you guys know.

So, for those of you with a 2022 or 2023 GV80 that did the October 2022 update and lost the speed limit indicator on youor GV, you can load the 2021 update and correct this issue. The system will say you are loading the same update. Just say OK to load it. Once they get up another update that corrects this issue, then we can load the 2023 update again. No functions are different and to tell you the truth, it would be fine if they put one update up and listed it as the 2021-2022 update.

There may be some hardware differences that will make the updates different when we get a new system update, but this update was only for the maps and radio. We will have to wait and see. Take care everyone.

Dif the round selector knob flatten out after you installed it? (I slay me)

 

[Crito]

I think the first 100$ is downloading the files to the onboard computer, then the second 100% was installing the program. Not sure, but that is how it works on a lot of updates.

I dunno, was thinking first is probably for a read-only partition containing firmware and OS. Second might have been for a read/write partition containing applications and their data, like radio settings and voice memos. In any case, if it stays at 0% for 10 minutes and the whole update takes 50 minutes, that means it should have been at 20% not 0%. So instead of a "please don't unplug" warning message maybe they should fire the programmer who can't make a progress dialog work properly. If the stupid thing moved people wouldn't think it's hung and unplug/restart it. Really irritates me..

 

[AL K]

Thanks for your efforts on this. Both Genesis and Mapnsoft have open cases with me also so hopefully it gets the proper attention in the next update.

Genesis would not open a case for me and sent me to mapsoft.

 

[Kannareddy]

Genesis would not open a case for me and sent me to mapsoft.

same here, they sent me to Mapsoft and i have shared all the requested information with Mapsoft. iam sure they will address as more and more reports the issue. i think now Genesis site removed this Oct update from their site for GV80.

 

[MHT]

OK, I pulled the trigger and installed the 2021 update to my 2023 GV80. Guess what. It worked. I now have the speed limit sign mack on my HUD. I have not driven it yet to see if it changes color like it is supposed to. I will check that later on today and let you guys know.

So, for those of you with a 2022 or 2023 GV80 that did the October 2022 update and lost the speed limit indicator on youor GV, you can load the 2021 update and correct this issue. The system will say you are loading the same update. Just say OK to load it. Once they get up another update that corrects this issue, then we can load the 2023 update again. No functions are different and to tell you the truth, it would be fine if they put one update up and listed it as the 2021-2022 update.

There may be some hardware differences that will make the updates different when we get a new system update, but this update was only for the maps and radio. We will have to wait and see. Take care everyone.

This is strange as the instructions state that once you have downloaded an Update and you loose a feature you can not get it back.
I also find it strange that it allowed you to download the 2021 update to your 2023 which would already have had the 2021 update.
I just hope you have not done something that may cause you further complications