alabaaster
Registered Member
- Joined
- Aug 28, 2018
- Messages
- 196
- Reaction score
- 173
- Points
- 43
- Location
- Sterling, Virginia
- Genesis Model Type
- Genesis G70
Wanted to update y'all on my experience so far with Burns Genesis in NJ...they have been a complete pleasure to work with. They assigned a Genesis Advocate to me, and we are handling most of the paperwork via email. He answers my questions and keeps in contact. I think they are providing the level of service that Genesis touts and I hope that all Genesis branded dealerships will follow suit. They said that they had to take training from Genesis to provide the best customer service. I wish I was closer to NJ so that they could be my forever dealership. I would suggest to anyone on the East coast and not too far from NJ to give them a shot.
They also offer a 3 for One protection warranty which in my opinion is worth it. For 5 years (you can get it for fewer years) , it's $599 and covers tires and paint and windshield. I have attached the brochure. It's good nationwide. If you need a new tire, and say the other one is about worn, they will replace both of them.
I bought a tire warranty for my BMW and it cost 2k, and it had a cap out of 2k. So this to me is a great deal and it's something that only Burns does.
They also offer a 3 for One protection warranty which in my opinion is worth it. For 5 years (you can get it for fewer years) , it's $599 and covers tires and paint and windshield. I have attached the brochure. It's good nationwide. If you need a new tire, and say the other one is about worn, they will replace both of them.
I bought a tire warranty for my BMW and it cost 2k, and it had a cap out of 2k. So this to me is a great deal and it's something that only Burns does.