Genesis Owners: What vehicle did your Genesis replace?

[Mike]

Where did your purchase the KDM wings and wheel caps? Website? Thanks....replaced an infiniti "M".....much better than the "M" and gas mileage is better

 

[ecommando]

I traded a BMW 528i for a Genesis v6.

 

[mkaresh]

Where did your purchase the KDM wings and wheel caps? Website? Thanks....replaced an infiniti "M".....much better than the "M" and gas mileage is better

In what ways do you like the Genesis better than the M?

With the M, what engine did you have, and was it the Sport or Luxury model?

 

[sheltonzz]

I traded in an Infiniti Q45 that was agreat car. To my surprise, the Genesis is actually roomier on the inside with more head room as well. is a big car. I bought a Maxima SL for my wife who has put on a big total of 2,000 miles in 9 months. It is also a great car with lots of room.

 

[mn778]

My Genesis V6/ tech. replaced our 2002 BMW 745i. I've been a bm'er owner for 20 years! I've had every model they made except the "M's". The GM of the BMW dealer i've used for many years was shocked! I had to tell him that the Genesis is 90% of the 7's at 50% the cost. It's roomier and smoother with a luxo look. At my age [60], I thought the extra $40G would look better in my bank account than the BMW dealers bank account!!

 

[jake the snake]

Replacing a Ford Explorer Sport trac 2005 with a new 3.8 Genesis.

Should be getting a hole lot more miles per tank

Have fun guy's

 

[WilhelmII]

2006 V6 Sonata.

 

[darammer]

I traded my 05 Tacoma double cab TRD Off Road for the Genesis. The Tacoma was a POS and I am so happy to be rid of it.

I was looking at the Mazda6 and the Altima. The Genesis was a few bucks more but was miles above either of the other two in luxury and comfort.

 

[jacksonhunter31]

If I buy/lease a Genesis it will be to replace my 08 BMW 535 coming off lease. I do have a question--I have always enjoyed the high level of knowledge/service I've received from Acura, Audi and BMW sales and service people. In my short exchange with the Hyundai sales person I discovered I knew 2x as much about this car as he did. That makes me nervous--I also wonder about service. My BMW dealer drives out to pick up my car when I need an oil change and leaves me a car to drive while he has it. I have a hard time believing that Hyundai really knows how to take care of demanding luxury car purchasers like me... I would be interested to know your experience with both Hyundai the company and your local dealer.

 

[mkaresh]

I doubt they provide that level of service for buyers of other Hyundais.

Whether they do for Genesis buyers will probably vary from dealer to dealer. I'd ask the dealer where you'd likely buy the car about the level of service they provide.

It costs money to provide a high level of service. Unless they charge more for the oil change, they can't afford to do what you're used to.

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[vladroy]

Replaced Mercury Montego 2005, happy...

 

[Poopsicle]

Absolutely incredible. So many switched to Genesis from big brand cars.

 

[njohnson]

If I buy/lease a Genesis it will be to replace my 08 BMW 535 coming off lease. I do have a question--I have always enjoyed the high level of knowledge/service I've received from Acura, Audi and BMW sales and service people. In my short exchange with the Hyundai sales person I discovered I knew 2x as much about this car as he did. That makes me nervous--I also wonder about service. My BMW dealer drives out to pick up my car when I need an oil change and leaves me a car to drive while he has it. I have a hard time believing that Hyundai really knows how to take care of demanding luxury car purchasers like me... I would be interested to know your experience with both Hyundai the company and your local dealer.

I was just talking about this to someone the other day. Often getting someone to pick up your car, or get free loaner cars for service, etc are what people with luxury vehicles are used to and they may have a hard time adjusting to the downgraded and limited service that Hyundai offers.

I'm surprised more of the people who have went from Lexus or BMW, etc haven't mentioned this.

 

[wayoutwest]

It would be replacing a 2005 Subaru Outback 2.5XT Limited... haven't pulled the trigger yet Still waiting to drive a V8 Tech.

 

[mkaresh]

I was just talking about this to someone the other day. Often getting someone to pick up your car, or get free loaner cars for service, etc are what people with luxury vehicles are used to and they may have a hard time adjusting to the downgraded and limited service that Hyundai offers.

I'm surprised more of the people who have went from Lexus or BMW, etc haven't mentioned this.

Maybe because they haven't had to take the car in for service yet? It's only been a few weeks since they went on sale.

Long term, the real question will be how many buy a second Genesis to replace the first one.

 

[Simonwpb]

If I buy/lease a Genesis it will be to replace my 08 BMW 535 coming off lease. I do have a question--I have always enjoyed the high level of knowledge/service I've received from Acura, Audi and BMW sales and service people. In my short exchange with the Hyundai sales person I discovered I knew 2x as much about this car as he did. That makes me nervous--I also wonder about service. My BMW dealer drives out to pick up my car when I need an oil change and leaves me a car to drive while he has it. I have a hard time believing that Hyundai really knows how to take care of demanding luxury car purchasers like me... I would be interested to know your experience with both Hyundai the company and your local dealer.

My ideal experience is to never have a warranty problem! The expectation is for a reliable vehicle - period. I asked my Hyundai dealer if they provide service loaners, and was told they always do.

Personally I can do without the "lux experience". I refuse to go back to my local BMW dealer, the last time I gave them a "1" for incompetence, they didn't care they are so busy. My Infiniti dealer bends over backwards but my wife has been back so many times with different issues I know she will never drive another car from them, even though the service manager one time even picked up and returned the car to my house.

 

[musher51]

Often getting someone to pick up your car, or get free loaner cars for service, etc are what people with luxury vehicles are used to and they may have a hard time adjusting to the downgraded and limited service that Hyundai offers.

I'm surprised more of the people who have went from Lexus or BMW, etc haven't mentioned this.

For me, at least, it's pretty simple. Did I get above-average service from my BMW dealer? For the most part, yes (including the infamous drop-off/pick-up service, nice loaners, free doughnuts served in a shiny new customer lounge with multiple flatscreen TVs, etc.).

Am I expecting comparable service from Hyundai dealers for my Genesis? Well, sort of. I certainly expect that they'll be knowledgeable, efficient and honest. Am I expecting them to pick up my car from the driveway, leaving another Genesis loaner in it's place?

No, because I'm not paying for that kind of service.

I paid well over $50K to BMW six years ago for my car, and I know roughly what the dealer's cut was. They made enough money on the transaction to cover a lot of their embedded expenses. They also charged me a lot for any out-of-warranty service they performed.

I just paid Hyundai $36.5K for a Genesis, and their gross margins have GOT to be a lot lower than BMW's are. Knowing that, I'm willing to temper my expectations somewhat. I can live without the pick-up/drop-off service and the free doughnuts.

You get what you pay for. At this point, I'm thrilled with how much car I got for my money, and equally thrilled that I didn't pony up extra thousands of dollars to "pay for" high-end service. And as Simon pointed out, the best service experience is the one that doesn't occur! Only time will tell how THAT plays out for us intrepid owners of Hyundai's new platform/design point.

 

[oldsnwbrdr]

I intend to trade in a 2007 Acura TL.

A little too early to do the trade right now. Tried to make the numbers work with a dealer last week. Not quite there yet.

Maybe early next winter or spring.

 

[enjoyingsilence]

Traded a 2007 Mini Cooper S

 

[dshelley]

Mine replace a 2006 Sonata.