Reported Issues with the Genesis GV60

[SoCalG90]

So, it would be easy to add a rear wiper to your car? How about a sprayer to clean the rear camera, that should be easy.

 

[arampapaz]

Cannot get push notifications from the updated genesis app on my zflip 4... Actually same goes to the new enel (juicepass) app. Juicepass isn't reachable, genesis "created a ticket". Anybody else? Deleted and uploaded again both, all permissions are given in settings. Frustrating

Galaxy S22+ here, I had the same issues. I reinstalled the Genesis app and it seems to be working now. I got a notification that my doors were unlocked after reinstalling. I have not charged yet but hopefully those notifications will work as well. The new Enel app is horrible in every possible way. I deleted and reinstalled that app as well with no luck. The old app was soooo much better, and had better options.

 

[wolverine]

Not so easy given the split window. You would need wipers like the originals in this ad:

Perhaps they need to do a minor redesign to the rear hatch to accommodate a rear wiper and washer. Was out in a light snowstorm this morning and was reminded this is really a serious issue. Also nothing wrong with a washer to clean the rear camera too. I've seen it on other cars and it was effective.

 

[MovingOn]

Strongly disagree. As others have said snow is a huge problem. Even without snow, needing to manually clean the rear window frequently gets old fast. If they hear enough complaints hopefully they will correct this oversight in the future.

I live in a very cold climate and I have had zero issues with my handles or the back windshield. I was a little worried about both, but it has been fine for me....even in the snow. Maybe you just need to brush the snow off your roof before you drive?

 

[acadapter]

I live in a very cold climate and I have had zero issues with my handles or the back windshield. I was a little worried about both, but it has been fine for me....even in the snow. Maybe you just need to brush the snow off your roof before you drive?

Not super cold here, but cold enough and I've only cleaned my back window when washing my car on my timeline. No issues either.

 

[duz00]

Not super cold here, but cold enough and I've only cleaned my back window when washing my car on my timeline. No issues either.

Having driven too many trucks , vans with no rear view through the rear view mirror, I hardly notice the poor design for the GV60 rear view. A virtual view would have been ideal

 

[steveinarizona]

Having driven too many trucks , vans with no rear view through the rear view mirror, I hardly notice the poor design for the GV60 rear view. A virtual view would have been ideal

I struggle a tad with it but got used to it. Any time I am in reverse I have the camera. If I turn on my turn signals I have the side camera. I have all the other blind spot warnings. So the narrower (heightwise) rear window is to me not a big deal.

 

[upa]

Having driven too many trucks , vans with no rear view through the rear view mirror, I hardly notice the poor design for the GV60 rear view. A virtual view would have been ideal

I can't help feeling folks are overthinking this concern. They do have the virtual rear view mirrors available as an option in certain markets. At $2K+, no thanks. I just keep a $6 squeegee in the car if I am really in need.

 

[Looney100]

A new one happened today. Any time I try to access CarPlay the infotainment screen goes blank. Later today I'll be able to borrow a family member's iPhone and check to see whether the problem still exists.

 

[duz00]

A new one happened today. Any time I try to access CarPlay the infotainment screen goes blank. Later today I'll be able to borrow a family member's iPhone and check to see whether the problem still exists.

or change cable

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[Looney100]

or change cable

Yup. I tested a new phone and cable at the same time, and it appears to be the cable.

 

[wolverine]

I can't help feeling folks are overthinking this concern. They do have the virtual rear view mirrors available as an option in certain markets. At $2K+, no thanks. I just keep a $6 squeegee in the car if I am really in need.

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When I can't see when backing up because my rear window is covered with road grime I don't think "I'm overthinking this concern". I do have a squeegee and have to use it far more often than I would like.

 

[ian_c_uk]

A minor one, but this morning the right hand "side camera view" remained in the dash after indicating. I ignored it for 5mins to see if it would clear, indicator definitely not on. A quick soft touch in same direction and it cleared, but first time I have seen this "bug".

 

[madeupnameforaccount]

Didn’t lease my GV60 paid cash for same. While both Calgary Genesis and Genesis Canada are very apologetic and claim to be doing all they can 9 weeks without my new car is unacceptable and have told them that. They have indicated we will discuss compensation once my vehicle is fixed - they put this forward not me - however at this stage all I want is my brand new vehicle fixed and back in my possession! While no payments to make still paying vehicle insurance, etc on car that hasn’t been on the road in coming up 2 months Every day I pass my Level 2 charger in my garage gathering dust I get more frustrated!

Did you ever get your car back? Was considering buying through Genesis North Calgary / Country Hills Hyundai but your account sounds like a nightmare tbh.

 

[Kassey22000]

Just received a new spill-proof cargo mat, clear plastic winter floor mats, and some interior goodies. I’ll post some pics once installed. Love this EV, but there are a few bugs. Hope they get addressed soon, yet what a ball to drive and even just sit in and relax.

 

[Claris]

My first summary had some impossible numbers too.


I've come across another issue - I was using a drive-through bank teller, and while leaning out the window (with weight on the driver's door) the door unlatched and swung open. Fortunately, neither myself nor the door were hurt.

Regarding your door opening, today while driving on the freeway, the door opened, not all the way, but enough to let in air. The warning sounds came on. I couldn’t shut the door, so I had to pull over. I wonder if it’s because I had my knee slightly wedged between the door and the seat.

 

[duz00]

Regarding your door opening, today while driving on the freeway, the door opened, not all the way, but enough to let in air. The warning sounds came on. I couldn’t shut the door, so I had to pull over. I wonder if it’s because I had my knee slightly wedged between the door and the seat.

This sounds like a second legitimate reason for Genesis to look into this VERY seriously and do a recall if warranted. This is a very dangerous malfunction. I would encourage Looney100 and Claris to contact Genesis immediately, if not already done so.

 

[Looney100]

This sounds like a second legitimate reason for Genesis to look into this VERY seriously and do a recall if warranted. This is a very dangerous malfunction. I would encourage Looney100 and Claris to contact Genesis immediately, if not already done so.

I had mine in to be checked out and they couldn’t replicate the problem. I tried to do so myself and couldn’t get it to happen, either. I assumed it was some freak, isolated issue. If it is more, it is definitely worthy of a recall.

 

[Guru0006]

Galaxy S22+ here, I had the same issues. I reinstalled the Genesis app and it seems to be working now. I got a notification that my doors were unlocked after reinstalling. I have not charged yet but hopefully those notifications will work as well. The new Enel app is horrible in every possible way. I deleted and reinstalled that app as well with no luck. The old app was soooo much better, and had better options.

Oh don't get me started on the Enel X app. The old one was bad but the new one is 10 times worse. I hate it. I can almost never get 100% charge and they swapped out the box already. As for Android auto, I use the Motorola MA1 with my old S22+ now S23+ and no issues at all. Takes a few seconds but no need to mess with cables and no issues with blank screens

 

[arampapaz]

Oh don't get me started on the Enel X app. The old one was bad but the new one is 10 times worse. I hate it. I can almost never get 100% charge and they swapped out the box already. As for Android auto, I use the Motorola MA1 with my old S22+ now S23+ and no issues at all. Takes a few seconds but no need to mess with cables and no issues with blank screens

I am using the the MA1 as well, it has been perfect. I has never failed to connect. Glad it is the same with the S23+, I have my S23 Ultra being delivered Monday.