videopho
Huey
- Joined
- Oct 5, 2013
- Messages
- 748
- Reaction score
- 176
- Points
- 43
- Location
- DFW TX
- Genesis Model Year
- 2022
- Genesis Model Type
- Genesis GV70
Long story short. After submitting the warranty request to GMA two months ago right after I purchased the RED G70.
I got this email today from GMA.
" Dear John Doe,
This is Genesis Motor America, providing you with an update on your case. We appreciate your patience as we worked to clear your retail delivery report and add you as the original owner of the vehicle.
We have completed the retail delivery report change for your 2019 G70 , and you are now listed as the original owner.
If you have additional questions or concerns please contact Genesis Customer Care."
What does it all mean when it states " you are now listed as the original owner"?
1) Would I get courteous maintenance valet services good for three years?
2) Would I get 10/100K warranty?
3) Should I call my local Hyundai/Genesis dealership and ask?
I did make a call to Customer Care but the CSR was as clueless as I was.
I got this email today from GMA.
" Dear John Doe,
This is Genesis Motor America, providing you with an update on your case. We appreciate your patience as we worked to clear your retail delivery report and add you as the original owner of the vehicle.
We have completed the retail delivery report change for your 2019 G70 , and you are now listed as the original owner.
If you have additional questions or concerns please contact Genesis Customer Care."
What does it all mean when it states " you are now listed as the original owner"?
1) Would I get courteous maintenance valet services good for three years?
2) Would I get 10/100K warranty?
3) Should I call my local Hyundai/Genesis dealership and ask?
I did make a call to Customer Care but the CSR was as clueless as I was.
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