service

Anyone noticed that the Blue link service has been down since 6pm EST, on the phone APP as well as their web site :confused: With all the big web sites/services exploits/vulnerabilities I hope they did not get hit with the latest nasty one, especially with all my details in their system! :eek...

Anyone know how to reset the oil change (or service) reminder?

I'd like to relay me first service experience using the " Concierge Service " which has been so well promoted by Hyundai. I scheduled an appointment on 9/22, for today 9/29. I was assured my car would be picked up by 9:00am. During the week, I received 4 emails confirming my appt. I replied to...

Since I may purchase a vehicle that costs considerably more than most other models a the dealership can anyone comment. I am not expecting a "posh" experience, but if I am paying almost double what a lot of other models cost is there an expectation for more attentive attitude, regarding the...

I have reached my first 3 months of car ownership. I only have 1400 miles on the car. Hyundai is now sending me multiple reminders for my 3 month service checkup. (btw, they did make an initial service appointment for me when I bought the car, but I cancelled it (it was not at a convenient...

My XM started acting erratically so I stopped at my dealers service department around 4:30 p.m. They agreed it needed attention and asked if I needed a loaner. I said yes, and they asked I come back this morning around 8:00 a.m. because they did not have one available. They provided me with a...

Lazy and don't pay attention to details. Set up and appointment to take the Genesis in for a rattle in the drivers side door (the mirror and window control module). Just so i wouldn't be blown off by the tech saying he couldn't recreate the problem, i set up the radio where the problem...

I picked up my 2012 Genesis back in September for just over $21k with 24k on the clock and had to part ways with it today. For those most part it has been a phenomonal vehicle. Smooth, great mileage, tons of compliments, and a really solid value. However, right after original purchase I...

Those of you with a 2013 R spec. What are the first and a few of the following service intervals? I have a line on one and want to check the service records. Thanks! Bill

So i just bought a used 2011 hyundai genesis sedan with tech. I bought it from a non hyundai dealer. It only has 17,000kms. This may sound dumb but ive never had a car that has had a warranty so im not sure if i just goto them if i have problems or if i have to do maintenance to keep up the...

So I called two different dealer's service departments to find out what TSBs had been done to my 2010 4.6. Both times I got airhead receptionists who told me they could only give me information on service that was done at their dealerships. I signed up for one week at Hyundaitechinfo.com but I...

My car is at 45k miles, and I called my local dealer. I told the service adviser that the owner's manual states the Fuel filter needs to be replaced at 37,500 miles which I hadn't done yet. He wasn't sure what I was referring to. He could only think of the fuel tank filter which is not due yet...

Is this ridiculous or am I just overreacting? Back on January 20, 2014, I took my 2009 Genesis 4.6 to the local Hyundai dealer due to a loud, unhealthy knocking noise the engine was making non-stop. I thought it sounded like a lifter or something was bad (it was a knocking, banging noise being...

I just bought a 2013 Hyundai Genesis Sedan 3.8 premium package and was wondering if I should pay to get the Hyundai Protection Plan Vechicle Service Contract. Please advise. For $1550 it extends my Nav,Audio and High Tech warranty to 10 years .

When you take your genesis in for service do you still get a Genny loaner? When I purchased my 2010 4.6 Tech I was promised to ALWAYS recieve a genesis or better(Equus) loaner car whenever I brought my car in for service. Are other dealerships still honoring this? What have your experiences...

Went to the dealer for an oil change on my 2012 R Spec with 34,000 miles and the dealer said I need a differential service. Costs $200! Anyone heard of such a thing before? Is it needed?

I need to take my car in for the first time for oil change, rotate tires, address loose leather on driver seat, and dead am/fm. Does anyone have good rec as to one dealership service dept over another in Los Angeles? Thanks.

I took my car in to Jim Ellis Hyunda in Atlanta for its second service since I have owned it. A few of the items were legitimate, and a few were tests to both get the issue on record and to see how they respond. Brake fluid recall - this was one of the primary reasons for the service Oil change...

I have seen printed service/shop manuals for various years and models of Genesis, but not the 2010. Does such a thing exist? Is there a part number? The Hyundai national customer phone center has no clue, and my local dealer is uncooperative. Hyundaitechinfo.com does not work, and "search"...

I took my 09 Gennie 4.6 for an oil change at the dealer. The service manager recommended fuel injector service. The Gennie has 72K miles. I was told that this type of service is not necessary because modern fuels have detergents that keep things clean. The car is responsive and I notice no lag...