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Sunroof Rattle

Just got a call from the dealership. They say they lubed it up good and the noise is now gone. I'll be the judge of that tonight!

Did you have a knock/creak or a rattle? While I've heard a creak now and then, I do suspect lubrication can help that (and I can live with the occasional creak).

Mine has a definite rattle that persisted after relubing and running roof diagnostics. The Hyundai Engineer who was visiting my dealer last week and inspected the car agreed that it is not a normal condition. They pulled the headliner this week and are trying to isolate the sound. I really think it's in the sunshade roller mechanism - it sounds like a loose piece of plastic (maybe a plastic pulley loose on it's shaft) moving around. We'll see?
 
Can you describe the noise you are hearing thanks so much. Mac

I'll try to upload a video I took a few months ago with the sound. It's more of a knock as opposed to a rattle. At first I thought it was the seat belt clip wobbling to hit the side of the car.
 
Did you have a knock/creak or a rattle? While I've heard a creak now and then, I do suspect lubrication can help that (and I can live with the occasional creak).

Mine had a definite rattle that persisted after relubing and running roof diagnostics. The Hyundai Engineer who was visiting my dealer last week and inspected the car agreed that it is not a normal condition. They pulled the headliner this week and are trying to isolate the sound. I really think it's in the sunshade roller mechanism - it sounds like a loose piece of plastic (maybe a plastic pulley loose on it's shaft) moving around. We'll see?

I've had my headliner removed and inspected and they found no evidence of anything lose. Another thing to note, similar to Chuck, my noise goes away when I tilt open the roof. So perhaps it is indeed the 'skirts'?
 
That's exactly the part that gave me fits about a rattle. Those "skirts" are supposed to somehow click in place, otherwise they will rattle with the headliner slid back. My dealer eventually ordered new "skirts". They still rattled at first, then the tech got in and fussed with getting them clipped in properly. Haven't had a problem since. This was on a 2012 3.8.

Interesting information there. Thank you!
 
Since we're getting some, even temporary, results from this lubing it sure seems like we're on the right track. :)

Indeed. This seems to be the first glimmer of hope since I started facing this issue 3 months ago. Thanks :D
 
love to see and hear that video. Thanks
 
I've had my headliner removed and inspected and they found no evidence of anything lose. Another thing to note, similar to Chuck, my noise goes away when I tilt open the roof. So perhaps it is indeed the 'skirts'?

My rattle doesn't go away when the roof is open- it's just a little harder to hear with the extra outside/wind noise. As an equipment engineer, I really believe it's something loose as the sound is exactly that - it's just a matter of finding what is is and, if hidden in the mechanism, it's that much harder. I have my fingers crossed and will advise on what they find (or not). They did indicate that replacing the roof was a possible outcome.
 
Another pic with some better indicators. I realized that I paid extra attention to these particular areas the second time I lubed and thought a better pic might be a little bit clearer. I paid special attention to the full circumference of the two perimeter seals. Hope it helps and good luck to all of us that are looking to solve this issue. :)
 

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Does the rattle have anything to do with build date?
6cyl vs 8cyl? Do we have any idea how common this is? Or are we just hearing from a small subset of the forum? It is a shame that it is an issue at all. I would gladly do without the sunroof and the problem, but you cannot get the tech options without it.
 
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Does the rattle have anything to do with build date?
6cyl vs 8cyl? Do we have any idea how common this is? Or are we just hearing from a small subset of the forum? It is a shame that it is an issue at all. I would gladly do without the sunroof and the problem, but you cannot get the tech options without it.

Mine is 4/21/14 and I'm TOTALLY impressed that this is the only known issue that is appearing for multiple owners. I think that's astounding for a first year platform and the 2g is the only model using that platform so far. There seem to be no other growing pains showing up - that's impressive. :)
 
Mine is 4/21/14 and I'm TOTALLY impressed that this is the only known issue that is appearing for multiple owners. I think that's astounding for a first year platform and the 2g is the only model using that platform so far. There seem to be no other growing pains showing up - that's impressive. :)

I'll be impressed only when they fix this annoying blemish on an otherwise pretty darn good (but not perfect) car. They don't get a pass from me just because this might be the only problem that could be somewhat common.
 
So the lubrication helped but it didn't fix it. I think this is beyond the ability of the dealerships to fix it. At this point Hyundai itself needs to come up with a solution and issue a notice to dealerships.
 
So the lubrication helped but it didn't fix it. I think this is beyond the ability of the dealerships to fix it. At this point Hyundai itself needs to come up with a solution and issue a notice to dealerships.

If it helped somewhat then I'd suggest going through the process again. The first time I lubed what I thought was everything I had an improvement, but redoing everything very thoroughly seems to have put a cap on it. Definitely worth another try in hopes of enjoying some newfound silence. Good luck.
 
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I have the same issue and the source sound does move depending on where you are sitting. It is driving me nuts.


I think I might have a explanation ,yesterday I signed up for access to Hyundai tech site.
One weeks access is 20$,so I was surfing almost all night. What surprised me there was a troubleshooting guide for techs and possible faults and errors. There was a 20 web pages around 18-20 possible errors in each page. I found about the sunroof cracking noise,turns out that it's easy fix ,needs to open a sunroof and use silicon to put under the rubber,if you need detailed info,let me know I can download as pdf and sent to you. Also I found this very interesting
CLICKING NOISE FROM RADIO SPEAKERS CAUSED BY WIRELESS TELEPHONE RADIO FREQUENCY INTERFERENCE
DESCRIPTION:
Some vehicles may experience an intermittent, faint clicking sound from the radio speakers. The noise may be described as either a clicking or popping sound from the dash area. This sound may be caused by radio frequency (RF) signals emitted by the vehicle occupantIs wireless phone.
Wireless telephones are hand-held phones with built-in antennas, often called cell, mobile or PCS phones. Wireless telephones are two-way radios. When a person speaks into a wireless telephone, it picks up the personIs voice and converts the sound to radio frequency energy (or radio waves). The radio waves travel through the air until they reach a receiver at a nearby base station. The base station then sends the call through the telephone network until it reaches the person you are calling.
Click for zoom window
When a person receives a call on his/her wireless telephone, the message travels through the telephone network until it reaches a base station close to his/her wireless phone. Then the base station sends out radio waves that are detected by a receiver in his/her telephone, where the signals are changed back into the sound of a voice.
Radio frequency energy from wireless phones can be picked up by electronic devices in the car such as:
Radio Receiver
Radio speakers
External amplifiers (if equipped)
Some wireless telephone providers require the phone to check into nearby base stations periodically for voice mail messages and reception signals. In addition, it informs the cell site if the phone is in range.
The occupant may hear a clicking noise from the speakers when the following occurs:
The occupant is making a call
The occupant receives a call
The wireless phone is checking into a nearby base station
The wireless phone changes cell sites
Hyundai radios are designed to comply with Federal Communication Commission (FCC) rules, which state operation is subject to the following condition:
This device (radio receiver) may not cause harmful interference
This device must accept any interference received, including interference that may cause undesired operation
To minimize the interference of the radio receiver:
Reorient or relocate the wireless phone (increase the separation between the wireless phone and the radio receiver/speakers/external amplifiers)
This condition varies, depending on the wireless phone make and model, service provider and geographical area
Drive with the wireless phone off to see if the clicking occurs
 
I found about the sunroof cracking noise,turns out that it's easy fix ,needs to open a sunroof and use silicon to put under the rubber,if you need detailed info,let me know I can download as pdf and sent to you.

I'd love to see that PDF. TIA.
 
If it helped somewhat then I'd suggest going through the process again. The first time I lubed what I thought was everything I had an improvement, but redoing everything very thoroughly seems to have put a cap on it. Definitely worth another try in hopes of enjoying some newfound silence. Good luck.

I agree with Chuck! After a second application of the silicone based lubricant last night, this morning's drive was much, much improved! I think I noticed the knocking noise maybe once or twice at most and it was much more subtle.

I will look at Chuck's updated roof pointers and do a third application, hoping that this will resolve the matter in its entirety.
 
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