experience

Our 2022 GV70 with 10,100 miles (purchased in Dec 2021 - now it's Aug 2022) has been at the local dealership's service center for 2 weeks now and they have no idea what is wrong with it. How it started: Driving on the highway back home from work ALL my guages suddenly went to 0 (zero), the...

Hi all. New to the forum and I’ve fallen in love with the GV80. I know this topic has been discussed before but please bear with me. I’ve read some of the existing threads but still looking for insight. TLDR Genesis has every intention of providing a best in class customer experience, but...

***Disclaimer*** This is a Canadian customer service issue so your mileage may vary. Also, I am not posting this as a complaint, but as a personal experience and example of how far Hyundai still has to go to bring their customer experience in line with the competition...

I noticed new noise when accelerating at slow speed. Online research made me think it could be the pulley but i took the dealer. Of course they say they can't duplicate the noise. I had to get service foreman in the car and drive for a mere 100 meters before he acknowledged it (why couldn't...

Hello follow Genesis Owners, My 2012 sedan 3.6V Tech PK Genesis came without remote start, which is mandatory here in Winnipeg. I was offered a two way system by IDATASTART. Have any of you any experience.?Recommended.? They want 500$ CAD including install. The system comes with an integral...

They need to visit a Lexus Dealership told me the car was eight cylinder car was 6, no warranty had to pay, and the best no promblem in the winter it's front wheel drive.. Talking about a 2013 Genesis sedan ...

Hey Guys, I recently installed a UR(Unorthodox Racing) lightweight under drive crank pulley on my 2011 3.8L Genesis and I wanted to give my impressions for anyone interested. Install: First of all let me start by saying the pulley does not have a dampener and the engine is internally...

Hi, I am trying to go dealership tomorrow and get Genesis Coupe because they are having pretty good deal for me because of space for 2016, and here is my question. How does hyundai warranty works??? if i am buying genesis coupe band new tomorrow does automatic warranty plan comes with it? if...

Hello, I purchased my vehicle with 29K miles CPO and bought an extended warranty through Hyundai to extend warranty to 10yr/100K mi for about $1,400 at point of sale. Bought the Platinum vs Gold option too. A few days ago, I had a big ticket item repair and the warranty worked great. They...

Hi All, I just bought my 2015 3.8 Tech V6 in for first service (basically oil change) and for the 3 recalls ( Cowl cover, water -tail lights & dummy housing harness cover for under front seat electric wiring) & read on this website about asking for a reflash of the head unit. I called in...

I have a 2015 Genesis tech package. While I had the 3-month free trial of the Guidance package I did not try it. How stupid! Now I'd like to know people's experience with it. I am not happy with the built-in nav system, and I hope the Guidance package lets me use Google routing. Is it worth...

obviously this is dealer specific, but here was my first experience: Dealership experience - Amazing!!! Coming from Mercedes I was used to a good dealership experience and seeing the dealer ALOT! lol I just went in yesterday to Napleton Hyundai in West palm beach for 2 recalls, tires and tail...

So I'd like to hear about your experience purchasing your 2015 Genesis and I'll tell you about mine. I have always driven higher end cars and I was used to a better dealership, better service and better amenities. When I initially went into the dealership to test drive a Genesis, I was really...

Wish I could say good things about Equus service, but I can not. We have two Hyundai dealers here, the Round Rock Hyundai is horrible, do not return calls, can't answer questions, appointments hard to get, the actual service work is good, but everything else is bad. The second dealer South...

Morning! So I dropped my car off at a dealership today, and I had TWO events that really left me confused. The first one was with a technician. I told him my driver's door window was leaking air into my cabin (pretty common one I searched this up on the forum) and asked if he could repair it...

Got a Base 3.8 AWD as a Loaner for routine service on my R-Spec today. Even as a bare-bones model, this car screams quality and value. Great ride, quality fit and finish, and quieter than a crypt. My iPhone 5S paired instantly. Controls are reasonably easy to use right away. In base form, the...

Driving my still new-to-me Genesis home from work last night the MIL started flashing as I pulled off the freeway. As I approached the light it was running extremely rough; not a warm fuzzy feeling. As I was only about a mile from my local dealer (Dublin, CA) I went ahead and nursed it in. I've...

Hi all - I have been reading the Genesis forums for months now and decided today to jump in. My wife and I are really close to pulling the trigger on a new Genesis (AWD V6 Ultimate). We have looked at everything from Audi to Infiniti...basically if it was a luxury car and under $60K we have...

Since I may purchase a vehicle that costs considerably more than most other models a the dealership can anyone comment. I am not expecting a "posh" experience, but if I am paying almost double what a lot of other models cost is there an expectation for more attentive attitude, regarding the...

Purchased a new Silver 2010 4.6l Genesis w/ Tech in December 2010 and just wanted to share my ownership experience so far. Almost up to 60k miles and below are the issues I have encountered. Wanted to see if anyone's ownership experience has been similar or if I ended up with one built Monday...